Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
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We'll be there the next business day
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week. -
Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support. -
Help is on the line - or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person. -
Stay in control of your data
Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Premium Care Service with Defective Media Retention - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- HP 20X G4, 260 G3, 260 G4, 28X G2, 28X G3, 290 G1, 290 G2, 290 G3, 290 G4; Desktop Pro A 300 G3, Pro A G2, Pro G2; Elite Slice for Meeting Rooms G2; EliteDesk 800 G6; ProDesk 400 G1, 400 G3, 400 G5, 40X G4, 40X G6; ProOne 400 G3, 400 G4, 400 G5, 400 G6, 440 G4, 440 G5, 440 G6; Workstation Z1 G5
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: next day - availability: 9 hours a day / Monday-Friday , Technical support - phone consulting - 3 years - availability: 13 hours a day / Monday-Saturday , Technical support - remote diagnosis - 3 years , Product info support - web knowledge base access - 3 years , Defective media retention - 3 years
Compatibility Information
- Designed For
- Electronic HP Care Pack Next Business Day Hardware Support Post Warranty , HP 200 G4, 205 G4, 260 G3, 260 G4, 280 G1, 280 G2, 280 G3, 285 G2, 285 G3, 290 G1, 290 G2, 290 G3, 290 G4, 600B , HP Desktop Pro A 300 G3, Pro A G2, Pro G2 , HP Elite Slice for Meeting Rooms G2 for Intel Unite , HP EliteDesk 800 G6 , HP Pro 3130, 3300, 3500 , HP ProDesk 400 G1, 400 G2, 400 G3, 400 G4, 400 G5, 400 G6, 405 G2, 405 G4, 405 G6 , HP ProOne 400 G1, 400 G3, 400 G4, 400 G5, 400 G6, 440 G4, 440 G5, 440 G6 , HP Workstation Z1 G5 Entry
